Hard Rock Heaven Hotel - Riviera Maya

ex. Aventura Spa Palace

Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Heaven Hotel - Riviera Maya

Free Wi-Fi
Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Swim-up bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

The 5-star Hard Rock Heaven Hotel is located next to the private beach. The stylish hotel was built in 1996 and refurbished in 2004.

This hotel is about 1.6 km away from Xcaret Eco Theme Park, Temazcal Natura and Oasis Beach.

The hotel features ideal location with proximity to a cove and parks.

Guests can reach Hard Rock Heaven Hotel by car from Cancun International airport in 70 minutes.

Rooms

Hard Rock Heaven Hotel provides guestrooms appointed with a laptop, a trouser press, climate control, high-speed internet and TV. The guestrooms look out on the garden. These luxurious rooms are equipped with hand-crafted furniture.

Eat & Drink

The tapas restaurant serves dishes of Mediterranean cuisine. Liquors, coffee and juices are offered in the cocktail bar. Offering a variety of dishes, Mango's are just about 1000 meters away.

Services

Car and bicycle rental services are also provided.

Relax

The property offers a Jacuzzi, a spa lounge and a sauna along with massage and steam baths. On-site fitness amenities include yoga classes, a fitness centre and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   1200.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Aqua fitness
  • Cycling
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • Pool view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Hard Rock Heaven Hotel - Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    19.9 km
Airports
Beaches
  • Xpu-ha Beach
    1.4 km
  • Oasis Beach
    1.5 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    1200

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Heaven photos Room
Double Room
Bed type: King-size bed or 1 Double bed and 1 Single bed or Twin beds
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  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Rock Royalty Platinum King

Room facilities
    Grand Two Room Double Room
    Bed type: Double bed
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    — Less information+ More information
    Hard Rock Heaven photos Room
    King Room
    Bed type: Double bed or 1 Single bed or King-size bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Standard|Rock Royalty Platinum King

    Room facilities
      Hard Rock Heaven photos Room
      Suite
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Hard Rock Heaven photos Room
        Two-Bedroom Suite
        Size: 240 m²
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        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Superior Double Room
          Bed type: Double bed
          Check Prices
          — Less information+ More information
          Hard Rock Heaven photos Room
          Deluxe Double Room
          Bed type: King-size bed or 1 Single bed or Double bed
          Size: 45 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Deluxe|Deluxe Platinum Sky Terrace

          Room facilities
            Hard Rock Heaven photos Room
            Deluxe King Room
            Bed type: King-size bed or Double bed
            Size: 45 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Deluxe|Pure Deluxe Gold King

            Room facilities
              Deluxe Junior Suite
              Check Prices
              • Air conditioning
              — Less information+ More information
              Room facilities
                Deluxe Family Room
                Bed type: Double bed or 2 Single beds or 1 Single bed
                Check Prices
                — Less information+ More information
                Hard Rock Heaven photos Room
                Diamond Single Room
                Bed type: 1 Single bed or 1 Super King-size bed or Double bed
                Size: 45 m²
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Deluxe|Deluxe Diamond Special

                Room facilities
                  Hard Rock Heaven photos Room
                  Diamond King Room
                  Bed type: King-size bed
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Diamond Suite
                    Check Prices
                    • Air conditioning
                    — Less information+ More information
                    Room facilities
                      Luxury Room
                      Check Prices
                      — Less information+ More information

                      How to reach hotel

                      hotel Hard Rock Heaven Hotel - Riviera Maya Riviera Maya location
                      Show big map »

                      Hotel Address:

                      Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710

                      Get directions
                      City Center
                      • Riviera Maya
                        19.9 km
                      Airports
                      Beaches
                      • Xpu-ha Beach
                        1.4 km
                      • Oasis Beach
                        1.5 km
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  10 am
                      • Number of rooms:
                        1200

                      Hotel Awards

                      MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge

                      Hard Rock Heaven Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      Local attractions

                      • Dolphin Discovery - 1.5 km
                        Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
                      • ecopark Kantun Chi - 4.7 km
                        Federal Highway 307, Puerto Aventuras
                      • Chankanaab Park - 13.0 km
                        Carr. Costera Sur Km 9.5
                      • Fatima Bay - 1.5 km
                        301 Punta Matzoma, Puerto Aventuras
                      • Xcaret Eco Theme Park - 12.4 km
                        Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

                      Near the hotel

                      • Dolphinaris Park Riviera Maya - 920 m
                        km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
                      • Xpu-ha Beach - 1.4 km
                        Puerto AventurasMexico
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  10 am
                      • Number of rooms:
                        1200

                      Hotel Awards

                      MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge

                      Hotels nearby
                      Las Villas Akumal
                      4 stars
                      18 km
                      Cities nearby

                      Hard Rock Heaven Reviews

                      Guest reviews are submitted by our customers after their stay at Hard Rock Heaven

                      Average guest rating

                      9.2out of 10
                      Superb
                      Based on 47 reviews

                      Rating by category:

                      Service
                      9.2
                      Rooms
                      9.4
                      Value
                      9.1
                      Location
                      8.8

                      Guest reviews

                        How to reach hotel

                        hotel Hard Rock Heaven Hotel - Riviera Maya Riviera Maya location
                        Show big map »

                        Hotel Address:

                        Km 72, Carr. Cancun-Chetumal Puerto Aventuras 7771, Riviera Maya, Mexico, 77710

                        Get directions
                        City Center
                        • Riviera Maya
                          19.9 km
                        Airports
                        Beaches
                        • Xpu-ha Beach
                          1.4 km
                        • Oasis Beach
                          1.5 km
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  10 am
                        • Number of rooms:
                          1200

                        Hotel Awards

                        MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHard Rock Heaven

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge